Privacy Policy

Last updated: 04 November 2026

Identity and Role of the Data Controller

starluno acts as the data controller for the purposes of this privacy policy. We are responsible for determining how and why your personal data is processed when you visit our website or engage with our services related to audiovisual production resources.

Scope of This Notice

This notice applies to all visitors to our website, including individuals in the United Kingdom who access information about broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and workflows for television networks and live events. It covers data collected through our contact form and any other interactions with the site.

Categories of Personal Data and Sources

We collect personal data directly from you when you submit the contact form or otherwise communicate with us. This includes your name, email address, any message content you provide, and technical data such as IP address and browser type collected automatically through cookies and similar technologies. We do not obtain data from third-party sources.

Purposes of Processing and Legal Bases

We process your data for several purposes. First, to respond to enquiries submitted via the contact form, relying on legitimate interests. Second, to operate and improve the website, based on legitimate interests. Third, to comply with legal obligations such as record keeping under the Data Protection Act, relying on legal obligation as the basis. Each purpose is limited to what is necessary.

Requirement to Provide Data

Providing personal data through the contact form is voluntary. However, if you choose not to supply certain information such as your email address, we may be unable to respond to your enquiry. Technical data is collected automatically and cannot be opted out of without disabling essential site functions.

Cookies and Similar Technologies

We use cookies and similar technologies to ensure the site functions correctly and to understand usage patterns. Details are set out in our Cookie Policy, which explains the types of cookies used and how you can manage your preferences via the site-wide cookie banner.

Processors, Recipients and Disclosures

Your data may be shared with trusted service providers who act as processors, such as hosting providers and email delivery services, under contractual safeguards. We may also disclose data where required by law, for example to regulatory authorities or in response to legal requests.

International Transfers

Where data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, such as standard contractual clauses approved under UK GDPR, to protect your personal data to a standard equivalent to that required domestically.

Retention Periods

We retain contact form data for a period of two years after the last interaction, after which it is securely deleted. Technical logs are kept for twelve months. Retention decisions are based on legal requirements, legitimate business needs and the principle of data minimisation.

Security and Data Minimisation

We implement reasonable technical and organisational measures to protect personal data against unauthorised access or loss. These include encryption in transit, access controls and regular reviews. We collect only the minimum data necessary for the stated purposes.

Data Subject Rights

You have rights under UK GDPR including the right to access, rectification, erasure, restriction of processing, data portability and objection. To exercise these rights, please contact us using the details on our Contacts page or via info@dramabydesign.com.

Right to Withdraw Consent and Object to Marketing

Where processing is based on consent, you may withdraw it at any time by contacting info@dramabydesign.com. You also have the right to object to direct marketing or any profiling activities we may undertake.

Right to Complain

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority, via their website or by post to their office in Wilmslow.

Children and Age Restrictions

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that data from a child has been collected, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics we perform are used solely for internal website improvement purposes.

Policy Changes

We may update this policy from time to time to reflect changes in law or our practices. The current version will always be available on this page, with the last updated date clearly displayed. Continued use of the site after changes constitutes acceptance of the revised policy.